FocalTRACK Help

Browser Settings Requirements

In order to use FocalTRACK, you will need to have Cookies and JavaScript enabled on your Internet Explorer browser. It is also advisable to Allow Pop-Ups for the FocalTRACK.com site. The quickest way to achieve this is to follow the quick set-up instructions.

· Quick Set-up

· Browser Type

· Allow Cookies

· Turn on JavaScript

· Personal Software Firewalls

· Additional / Toolbar Pop-up Blockers

· Browser Pop-up Blockers

Quick Set-up

You will need to enable Cookies and JavaScript on your Internet Explorer browser. It is also advisable to Allow Pop-Ups for the FocalTRACK.com site.

The quickest way to meet these requirements is add www.focaltrack.com to your browser’s trusted sites. This step eliminates the need to adjust your browser settings to enable JavaScript and cookies. You can do this by following the steps below.

Add FocalTRACK to you Trusted Sites (see visual steps)

1. Go to Internet Explorer Tools menu, and then select Internet Options.

2. Select the Security Tab, then select the Trusted Sites (Green icon)

3. Select the Sites… button and add “www.focaltrack.com” and click Add.

4. Unselect "Require Server Verification (https)…" and click OK.

5. Move the sliding bar to “Low” (only applies to Internet Explorer 7).

Note: If you choose not to add FocalTRACK to your Trusted Sites then you will need to manually allow cookies and enable JavaScript. These steps are described below.

Browser Type

Please use Internet Explorer 5.5 or higher with the latest service packs from Microsoft.

Allow Cookies

If you choose not add FocalTRACK to your Trusted Sites then you will need to enable cookies for our site only by completing the following steps.

Enable Cookies

1. From the browser menu bar, click Tools | Internet Options. The Internet Options page opens.

2. Click Privacy.

3. Click Sites. The Per Sites Privacy Actions page opens.

4. Type www.focaltrack.com into the Address of Web site box and click Allow.

Turn On JavaScript

If you choose not to add FocalTRACK to your Trusted Sites then you will need to enable JavaScript. JavaScripts are used to enhance usability and interactivity. To enable your browser's JavaScript, follow the instructions below.

1. From the browser menu bar, click Tools | Internet Options. The Internet Options page opens.

2. Click Security, then click Custom Level. The Security Settings page opens.

3. Scroll down to the Scripting category; for Active Scripting, select Enable.

4. Click Yes in the Are you sure window (if applicable; otherwise, proceed to step 6).

5. Click OK to exit the Security Settings page.

6. Click OK to exit the Internet Options page.

Personal Software Firewalls

Personal software firewalls such as Norton and MacAfee can also block pop-ups and produce the same problem as Additional Browser Toolbars by blocking specific FocalTRACK controls (such as date selector). These personal firewalls can also be configured to allow pop-ups for the FocalTRACK website (www.focalTRACK.com).

Additional Pop-Up Blockers

We recommend that browser toolbars (e.g. Yahoo or Google toolbars) be tuned off or alternatively that the toolbar be configured to disable the pop-up blocker for the FocalTRACK site. FocalTRACK does not use any advertisements, but some application controls such as the FocalTRACK date selector that will not work properly if a pop-up blocker is activated. For more info check the Pop-up Blockers page.

Please contact us at support@focaltrack.com if you have any questions.