FocalTRACK Help

Pop-up Blocker Settings

 

For best viewing results, pop-up blockers should be turn-off for the FocalTRACK site.  Please follow the instructions below.

 

What are Pop-up Blockers?

 

Pop-up blockers prevent new browser windows from appearing while you surf the web. Pop-ups are typically associated with pop-up advertisements. However, they can also prevent other useful windows that you need to see, such as viewing documents in full screen mode or downloading certain document types from FocalTRACK. If you click a link and nothing happens, then a pop-up blocker could be blocking your ability to view a document.

 

Select the appropriate link below to change the pop-up settings to enable trouble free viewing while on FocalTRACK.

 

Windows XP (most users)

Google Toolbar

Yahoo Toolbar

 

Other pop-ups blocker information can be found at: http://www.hotcomm.com/FAQ/FAQ_popups.asp
 

 

Windows XP

1.     Open Internet Explorer.

2.     On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings.

 

 

3.     Add the FocalTRACK site address (www.focaltrack.com) in the Address of Web site to allow box, and then click Add.  Ensure that the filter level is set to low.

 

 

 

Google Toolbar

 

1.     When you are at the FocalTRACK site, just click on the "x number blocked"  

 

 

 

 

2.     After clicking on this you will see "pop-ups okay"

 

 

 

 

Yahoo Toolbar

 

1.     If the pop-up blocker is activated, you can disable it by unselecting the checkmark next to "Enable Pop-Up Blocker" as per the diagram below.

 

 

 

  

Please contact us at support@focaltrack.com if you have any questions.